Cookie Policy

1. Introduction This Cookie Policy explains how Surgee ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website (surgee.com) or use our Shopify application. This policy explains what these technologies are, why we use them, and your rights to control our use of them.

2. What Are Cookies? Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used by SaaS providers and web applications to make platforms work securely, efficiently, and to provide reporting information.

3. How We Use Cookies Because Surgee is an embedded Shopify application, we rely on essential session tokens and cookies to verify your identity and ensure your data remains secure within the Shopify App Bridge environment. We classify our cookies as follows:

Strictly Necessary (Essential) Cookies: These are required for the Surgee application to function. They handle user authentication (via Supabase and Shopify OAuth), secure your session, and prevent unauthorized access to your store's dashboard. The app cannot function without these.
Performance and Analytics Cookies: We use these on our public website (surgee.com) to understand how visitors interact with our marketing pages so we can improve our service. Specifically, we use Google Analytics 4 (GA4), which places cookies (such as _ga) on your device to track page load speeds, traffic sources, and user behavior. The data collected is aggregated and anonymized. You can opt out of these analytics cookies via our cookie consent banner or by using Google's opt-out browser extension.
Functional Cookies: These allow the application to remember choices you make (such as your selected English dialect for the AI or your preferred dashboard layout).

4. Third-Party Tracking in Our App Surgee is a technical SEO and speed optimization tool. We do not inject advertising or third-party marketing cookies into your Shopify admin dashboard, nor do we sell your usage data to data brokers.

5. How You Can Manage Cookies You have the right to decide whether to accept or reject non-essential cookies. You can set or amend your web browser controls to accept or refuse cookies. However, if you choose to reject essential session cookies in your browser settings, the Surgee app will fail to authenticate inside your Shopify Admin and will not load.

6. Updates to This Policy We may update this Cookie Policy periodically to reflect changes to the cookies we use or for other legal and regulatory reasons. We encourage you to review this policy regularly.